FAQ

1. What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other secure payment methods.

2. How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on our website or through the carrier's website.

3. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your item, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges policy for more details.

4. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can check the shipping options and costs at the checkout.

5. Can I cancel or change my order after it's placed?

We process orders quickly to ensure prompt delivery, but if you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request.

6. Are your products ethically sourced?

Yes, we are committed to ethical sourcing practices. We work closely with artisans and suppliers who uphold fair labor practices and environmental sustainability.

7. Do you offer gift wrapping services?

Yes, we offer gift wrapping services for an additional fee. You can select this option during checkout and add a personalized message to your gift.

8. How can I contact customer support?

You can reach our customer support team via email at support@culturalinteriors.com or through our Contact Us page on the website. We're here to assist you with any questions or concerns you may have.

9. Are your products authentic and culturally accurate?

We take pride in offering authentic products that celebrate diverse cultures and traditions. Our team carefully selects each item to ensure cultural accuracy and respect.

10. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale pricing for bulk orders. Please contact our sales team at sales@culturalinteriors.com for more information on wholesale pricing and eligibility.